Second Life version 1.15.0 Issues

Second Life version 1.15.0 Issues

Saturday, April 28th, 2007 at 5:07 PM PDT by: michaellinden

A big part of the 1.15.0 release was a revamp of the systems behind the Group (and Conference) IM mechanisms, moving from a single server to a distributed set of systems. Obviously, this migration didn’t go without a hitch.

This bug summarizes both the problem and the pain pretty well:

• VWR-513 Group IMs Not Working Properly
  [ https://jira.secondlife.com/browse/VWR-513 ]

We have fixes for the following issues undergoing testing internally, and they should be deployed early next week. Unfortunately, to deploy them will require a short grid downtime (20-30 minutes). Once we have tested the fixes, we will announce a time for this update.

• “X has left the session” is not seen when someone has spoken then left the group IM session
• “X has left the session” message sent when it shouldn’t
• Group IMs take up to 5 minutes to get through to you after a teleport.

There is one more case that will unfortunately require both a server and viewer update. We will evaluate the timing of releasing this based on feedback - kicking everyone off the grid for 1-2 hours and requiring a new download is not something we take lightly, and while the problem is irritating, we don’t want to make the cure worse. The issue is:

• ”Group chat IM reopens and error is received when attempting to send a message after user has closed group chat session”

Please report additional issues seen in the 1.15.0 release at our Issue Tracker [ http://jira.secondlife.com ].

We anticipate making an optional viewer update available within the next week or two with many accumulated fixes.

Our apologies in advance for the inconvenience, and our thanks to the Residents while we continue to improve Second Life।

(Blog comments are; open)

[DONE] Problems with Login and Website

[DONE] Problems with Login and Website

Wednesday, April 25th, 2007 at 1:43 PM PDT by: michaellinden

12:01pm - After yesterday’s update, we had reports of some problems in Second Life subsequent to the version 1.15.0 update — issues with land transfers, logins, IMs, and the LindEx.The land transfer problem was quickly fixed; but to apply the other fixes, we needed to shut down Second Life for about an hour (or so), starting at 10am PDT on Thursday, 26 April. No new client download was required.

The downtime ran until just after noon. Very sorry about that!

KNOWN ISSUE: a remaining problem will cause Residents to not get group IMs/conferences for a minute or so after teleporting. The engineers are looking into this issue. - Michael Linden

[Updated] Problems with Login and Website

Wednesday, April 25th, 2007 at 1:43 PM PDT by: michaellinden

1:43pm PDT - We’re currently experiencing login issues; our engineers are actively investigating! Updates will appear here.

4:40pm PDT - The update has increased traffic between parts of the system, which has
contributed to the login load and web site issues. We’re working on a two-phased approach to reduce the traffic and to bring additional resources online. - Michael Linden

10pm PDT - We’ve had reports of some problems in Second Life subsequent to the version 1.15.0 update — issues with land transfers, logins, IMs, and the LindEx.

The land transfer problem has been fixed; but to apply the other fixes, we need to shut down Second Life for about an hour, starting at 10am PDT tomorrow morning (Thursday, 26 April). There won’t be a need to download new client software after the Grid comes back up.

Sorry for the inconvenience; the engineers are busy making everything better! - Michael Linden

10:30am - Alas, due to slow “world shout” messaging, the downtime today will run from 10:30am to 11:30am. Sorry about that! - Michael Linden

11:28am - Hmm, bringing up the Second Life servers slower than expected; we should be allowing our Residents back in at 11:45am. Thanks for your patience - Michael Linden

This entry was posted on Wednesday, April 25th, 2007 at 1:43 PM PDT and is filed under Bugs & Fixes, Grid Status, Announcements & News. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.